MQ

Overview

Overview

MQ is a compact water supply system designed for domestic, agricultural and horticultural applications.

Applications

The MQ pump is designed for water supply and pressure boosting

  • in private homes
  • in summer houses and weekend cottages
  • on farms
  • in market gardens and other large gardens.

The pump is suitable for pumping of potable water and rainwater.

Features and benefits

  • All-in-one pressure booster unit
  • Easy to install
  • Easy to operate
  • Self-priming
  • Dry-running protection
  • Low-noise
  • Maintenance-free.




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Benefits

  • All-in-one pressure booster unit
  • Easy to install
  • Easy to operate
Brochures

Brochures

 

H&G

Home and Garden Brochure

Find out about the full range of pumps available for use around the home and garden - water supply, pressure boosting, wastewater & drainage, hot water & water circulation.


Service
Installation

Installation

Information and advice

Grundfos is a world-wide provider of pumps and related systems. We have a trained staff of service engineers who will be able to support you during the installation phase of the pump or solution.  Grundfos products are manufactured to very high standards, which helps to ensure a long life. Our many years of experience of different kinds of installation and with installation techniques are also key factors for maximising the lives of your Grundfos products or systems.

We will be able to support you with the following:

  • Information about the proper protection of our pumps
  • Advice on the physical positioning of the pump for necessary service/repair
  • Advice on the physical positioning of the pump to maintain proper operation
  • Correct cabling to fulfil the requirements of good practice and electromagnetic compatibility.

 

Please contact your local Grundfos company to obtain full support for your new installation.

Recommended spare parts

Even though the Grundfos strategy is to supply the best possible pump solutions to our customers, after a long period of operation there will be wear and tear to some of the components in certain situations. If short operating downtime is a requirement, or if the pump is installed in inaccessible areas where delivery of spare parts may take a long time, it is advisable to maintain a small stock of recommended spare parts on site.

Please contact your local Grundfos company to obtain information about recommended spare parts or service kits for your Grundfos product.





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Operation

Operation

Repair and maintenance

Grundfos Service will maintain and repair your pumps. Our service professionals can also advise you on efficiency issues, offering suggestions for saving money in the long term.

Repair and maintenance of your existing pump systems

Naturally, you can always call Grundfos for the repair and maintenance of pumps you have purchased from us. Grundfos can repair your pumps to the same specifications as new. However, it is important to remember that an upgrade or even a replacement pump can be cheaper than repair in the long term. See "Upgrades and Replacement" for how this makes good business sense.

Effective service – wherever you are

Grundfos Service is always close by. Working in collaboration with our local authorised service partners we offer worldwide service. Help from qualified pump professionals is never far away, whether you need immediate assistance or are interested in hearing about opportunities for making savings.

Grundfos Remote Management

Grundfos Remote Management is a cost-effective, secure and reliable way to monitor and manage pump installations from an Internet PC at a very low cost.

Connecting pumps and people

With a secure and reliable remote management system, you can monitor and manage your pump systems from an Internet PC at a very low cost.

Grundfos Remote Management is a cost-effective and straightforward system for monitoring and managing pump installations in commercial buildings and in water supply and wastewater systems. It reduces the need for onsite inspections, and in the event of an alarm or warning, the relevant people are notified directly.

The system offers a wider range of benefits and functions than mobile-phone-based monitoring. For those who do not require remote process automation, Grundfos Remote Management is the ideal solution for monitoring and remote control, rather than traditional SCADA (Supervisory Control and Data Acquisition) systems. Initial investment is minimal, and a fixed low fee covers data traffic, hosting costs and system support, including back-up of all data.

Efficient alarm management

The on-call schedule in this new telemetry system ensures that alarm messages from onsite controllers go directly to the relevant people. The system manager can log on from a PC anywhere and plan who is to receive alarm messages from each installation at any given time of the day. Managers can plan for years ahead, and can easily handle day-to-day exceptions to the schedule.

Optimise service and maintenance

Changes in pump performance can be tracked using trend graphs generated automatically by the system. This tracking can give an indication of any wear or damage in the installation, and service and maintenance can be planned accordingly.

The communication interface (the CIU271 modem) enables data transmission via GPRS/SMS from your Grundfos pumps and controllers. The built-in multi-purpose I/O board allows you to connect sensors and switches.





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Replacement

Replacement

CAPS

The purpose of CAPS is to provide a complete tool that contains both an extensive catalogue of Grundfos products and a sizing program to select the most suitable pump for your application.

There is also a comprehensive pump replacement selection function for central heating circulator pumps, hot water pumps and wastewater S pumps, and a function for producing professional quotations that include curves, drawings, quotation texts, wiring diagrams, etc.

Last but not least, the software contains the instruction and operating manuals for nearly all Grundfos pumps in multiple languages. Service drawings, exploded views and parts lists are available for all sewage products as well as several other pump types.

CAPS is available in two versions: WinCAPS, available on CD-ROM, and the online version WebCAPS, available at the Grundfos website.  Additional features available in WebCAPS include CAD Drawings and Literature.

 





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Spare parts

Spare parts

"BE Responsible" is one of our core values at Grundfos. It is essential to us that our pumps are designed for low energy consumption and the highest possible performance throughout their operating lives. One consequence of this is that service offerings, including spare parts and replacement kits, are defined in the development phase.
Customised service offerings, online ordering and rapid response distribution centres ensure that you have the parts when you need them.

Recommended spare parts list

The list specifies the parts you should keep on site to service your pumps. These recommendations can be found at the product site in our WebCAPS tool.

Specially designed service kits

Service kits include everything you need for a specific maintenance or repair task, including instructions for dismantling, replacement and reassembly.

24-hour spare part delivery service

To be extra sure that you do not have to wait, we can set aside a stock of spare parts that are critical for your operation. This will ensure that they are available whenever you need them.

10-year guarantee

We guarantee that spare parts for any Grundfos pump you buy today will remain available for at least the next 10 years.

Service online tool

24-hour access to our online tool WebCAPS is available from any PC. All the technical documentation and information you need to service your pumps is immediately available to you, at any time:

  • Service instructions
  • Step-by-step service videos
  • Interactive exploded views
  • Sectional drawings.

 

Service video

A service video is available for this product. The service video is an easy way to see how to disassemble and assemble the pump.

The WebCAPS literature and service sections offer quick and easy access to service videos.
There are two different ways to access the videos from the WebCAPS home page:

  • via Service
  • via Literature


The videos are also available on CD-ROM and DVD.





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Contact
Sales office

Contact us

Select country to contact your local sales company



Select a company:

Telephone

09 415 3240

Fax

09 415 3250

Address

17 Beatrice Tinsley Crescent, Albany, North Shore City, 0632

Telephone

03 344 5132

Fax

03 344 5133

Address

38 Klondyke Drive, Hornby South, Christchurch, 8042

Telephone

09 415 3240

Fax

09 415 3250

Address

17 Beatrice Tinsley Crescent, Albany, North Shore City, 0632

Service center

Contact us

Select country to contact your local service center


Telephone

09 415 3240

Fax

09 415 3250

Address

17 Beatrice Tinsley Crescent, Albany, North Shore City, 0632